Privacy Policy

Information We Collect

Flash Smartstream collects various types of information to provide our financial analysis platform services effectively. When you create an account, we gather basic identification details including your name, email address, phone number, and professional credentials relevant to investment analysis.

Our platform automatically collects technical information such as IP addresses, browser types, device identifiers, and usage patterns. This data helps us understand how users interact with our financial tools and improve system performance.

• Personal identification information (name, email, phone number)
• Professional credentials and investment experience levels
• Financial analysis preferences and customization settings
• Device and browser information for technical optimization
• Usage analytics and platform interaction data

How We Use Your Information

Your personal information enables us to deliver personalized financial analysis tools and maintain secure account access. We use your data to customize investment research features, generate relevant market insights, and provide technical support when needed.

Communication purposes include sending platform updates, educational content about financial markets, and important security notifications. We never sell your personal information to third parties or use it for unauthorized marketing purposes.

Data Storage and Security

Flash Smartstream employs enterprise-grade security measures to protect your information. All data transmissions use SSL encryption, and our servers implement multiple layers of security protocols including firewalls, intrusion detection systems, and regular security audits.

Personal information is stored on secure servers located in Thailand, complying with local data protection regulations. We maintain backup systems to ensure data integrity while implementing strict access controls limiting who can view your information.

• 256-bit SSL encryption for all data transmissions
• Regular security audits and vulnerability assessments
• Multi-factor authentication for administrative access
• Automated backup systems with encrypted storage
• Compliance with Thai Personal Data Protection Act (PDPA)

Your Rights and Choices

Under Thailand's Personal Data Protection Act and international privacy standards, you maintain several important rights regarding your personal information. You can access, review, and request corrections to any data we hold about you.

Data portability rights allow you to request copies of your information in commonly used formats. You may also request data deletion, though some information might be retained for legal compliance or legitimate business purposes.

To exercise these rights, contact our privacy team using the information provided below. We respond to all requests within 30 days and provide clear explanations of any actions taken.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance user experience and maintain session security. Essential cookies enable core functionality like user authentication and platform preferences, while analytics cookies help us understand usage patterns.

You can control cookie preferences through your browser settings, though disabling certain cookies might affect platform functionality. We don't use third-party advertising cookies or share cookie data with external marketing companies.

Data Retention and Deletion

We retain personal information only as long as necessary for service provision and legal compliance. Account information is kept active during your subscription period and for up to three years after account closure for regulatory purposes.

Technical logs and usage data are automatically deleted after 12 months unless required for security investigations or legal proceedings. Upon account deletion requests, we remove personal identifiers while maintaining anonymized data for platform improvement.

Third-Party Integrations

Flash Smartstream integrates with select financial data providers and security services to enhance platform functionality. These partnerships involve limited data sharing under strict confidentiality agreements and security requirements.

Third-party services include market data feeds, identity verification providers, and cloud infrastructure partners. We conduct thorough privacy assessments before establishing any data-sharing relationships and regularly audit partner security practices.

International Data Transfers

While primary data storage occurs within Thailand, some technical services may involve international data transfers to ensure platform reliability and performance. All international transfers comply with applicable data protection laws and include appropriate safeguards.

Cloud infrastructure partners maintain certifications equivalent to European data protection standards, ensuring your information receives consistent protection regardless of processing location.

Policy Updates and Notifications

This privacy policy may be updated periodically to reflect service changes, legal requirements, or enhanced privacy protections. Significant changes will be communicated through email notifications and prominent platform announcements.

Minor updates, such as clarifications or additional security measures, will be posted directly to this page with updated effective dates. We encourage regular review of this policy to stay informed about your privacy rights.